Our PlansChristmas Box

HelloFresh Christmas Box FAQs 2023

Are the Christmas recipes really that easy to follow?
Yes! Our simple Christmas recipes, plus the handy preparation and timing guide, make cooking your festive feast an easy, foolproof process.
Do I need to have any ingredients at home to cook my Christmas recipes?
You'll need some basic pantry items - like olive oil, butter, salt & pepper, balsamic vinegar, honey, brown sugar, eggs and milk.
What if I'm not home to accept the delivery of my Christmas Box?
No problem! Our couriers will leave it in the safe place that you requested when placing your order. Once delivered, the ingredients will stay cool for up to 8 hours thanks to the ice packs which keep the temperature-sensitive items chilled.
When will my Christmas Box be delivered?
Your Christmas Box will be delivered on Friday December 22nd. To check when your box is scheduled, log in to your online account and click on the delivery calendar. We will then send you an SMS the day of your scheduled delivery with a 2 hour delivery window. If you're already a HelloFresh customer, please note that your Christmas Box delivery may differ from your usual weekly delivery time.
Do I need to have a HelloFresh subscription to get a Christmas Box?
Nope! The HelloFresh Christmas Box is a one-off order and delivery - no strings attached! When purchasing this product you will not be signed up to any subscription.
Is the Christmas Box included in my HelloFresh subscription?
The Christmas Box is not included as part of your HelloFresh subscription. It is only available for you to order separately from your weekly order; as a one off purchase.

Meanwhile, if you're an existing customer, you can either choose to receive your regular subscription box on Christmas week or skip this week by managing your account online or from the HelloFresh app.
What happens if I need to change my delivery address after purchasing the Christmas Box?
If you need to make changes to your delivery address after placing your order, please contact our Customer Care team for support here .
How long will it take me to cook the Christmas feast?
All of our recipes are designed to be easy-to-follow and achievable whether you're cooking solo or with help. For the Christmas feast, we estimate 3 and a half hours prep time the day before and an extra 3-4 hours on Christmas day with one person cooking. If you've got helpers, the time can be almost halved! There are optional parts of each recipe that can be done the day before and all the information on what can be prepped in advance will be available in the Christmas cookbook that you’ll receive in your box.
How much is the Christmas Box?
The Christmas Box is available in 4 configurations:
Classic Small: 4-6 people for $229.99
Classic Medium: 8-10 people for $339.99
Classic Large: 12-14 people for $399.99
Premium: 4-6 people for $249.99

The Gourmet Cheese Selection is an additional charge of $49.99
Can I cancel my Christmas Box delivery?
To ensure we deliver all Christmas boxes perfectly over the holiday season, all orders for Christmas boxes are final and cannot be cancelled or refunded. Once an order is placed, we confirm your order with our farmers and partners to make sure you have the perfect Christmas feast.
Will there be enough food to feed my family and friends?
The HelloFresh Classic Christmas box comes in 3 sizes: Small for 4-6 people, Medium for 8-10 people or Large for 12-14 people. There is also a HelloFresh Premium Christmas Box that serves 4-6 people. There will be plenty of food for your guests to feel happily satisfied!
What's in the HelloFresh Gourmet Cheese Selection?
Add our HelloFresh Gourmet Cheese Selection to your Christmas delivery for an extra special touch, to either start or finish your meal off spectacularly! We've carefully selected a delicious variety of cheeses, crackers, dried fruits, olives and chutney for your family and guests to enjoy.
What is the HelloFresh Christmas Box?
The HelloFresh Christmas Box is a special one-off delivery we have created for the Christmas season. It contains everything you need to prepare an amazing three-course Christmas feast to share with family or friends (including starters, ham, chicken or lamb, seasonal sides including roast vegetables and salads, and desserts).

The box is available in 3 sizes (Small/Premium for 4-6 people, Medium for 8-10 people or Large for 12-14 people) and includes 3 courses complete with starters, mains & sides and dessert.

There is a Gourmet Cheese Selection available as an add-on too.
Does my delivery address have to be my home address?
Nope! If you’re heading away for Christmas, you can provide your holiday home as your delivery address. Just make sure it’s in our delivery areas and that the delivery date is within your stay.
How do I purchase the Christmas Box and when is the latest I can order?
Our HelloFresh Christmas Box is available to order both on our website and app. You can place your order (or until stock lasts).
What's in the Premium HelloFresh Christmas Box?
If you love fresh lamb and seafood then this box is perfect for you! The Premium HelloFresh Christmas Box comes with a top-notch selection of perfectly-paired meat and seafood.

- The appetizer includes Crispbreads, plus fresh salad with Lemon Pepper Prawns & Creamy Dill Dressing
- The main course is Rosemary & Peppercorn Lamb Leg, Sauteed Greens and Roast Potatoes, plus a baked Christmas ham
- The dessert is Smashed Meringues, the perfect conclusion to your festive feast.

Please note that the Premium Christmas Box is only available for 4-6 people
Can we download the recipe card before we receive our boxes?/ Can we view the recipes before ordering a box?
While our recipe cards are not available to download prior to delivery, everything you need will be delivered to your door! You'll need some basic pantry items - like olive oil, white wine vinegar, salt, brown sugar, caster sugar, honey, butter and eggs. Your Christmas Box delivery will include a Christmas Cookbook with all of the easy-to-follow recipe cards plus a handy preparation and timing guide. Alternatively, you can request a digital copy of the Christmas Cookbook from our Customer Care team one week ahead of Christmas, just click here to get in touch with us.