Don't worry if you're not in - all of our boxes are packaged using specialty insulation and environmentally friendly cooling agents in order to keep your groceries fresh (whatever the weather), provided you are able to transfer the contents to your fridge on the evening of your delivery.
If you will not be at home, we can leave it in a safe place nominated by you. Please leave specific delivery instructions on the checkout page for our drivers to follow and we can help ensure your box arrives safely! To update these instructions,
login to your account and click on your name at the top of the screen and then 'Settings' and make your changes. If you have more than one subscription, for example, a meal box and a fruit box, you will need to manage these accounts separately. Just make sure you update your order before 11:59PM Wednesday (Sydney time) prior to the following week's delivery, and if you'd like Customer Care to make any changes on your behalf, please get in touch by 4PM Wednesday