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Frequently Asked Questions

Below you will find the answers to the most frequently asked questions about our meal kits.
Below you will find the answers to the most frequently asked questions about our meal kits.

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Do you cater for specific dietary requirements?

We understand it can be tricky to cater to a household of different requirements, so our Food Info page is here to save the day if you need to check the ingredients for allergens.

Halal
At this stage, some of our meat suppliers are certified Halal whilst others are not, so we are unable to guarantee a meal plan suitable for those following a Halal diet.

Paleo/Vegan/Dairy/Gluten Free
At this stage, we don't have an entirely paleo, vegan, dairy-free or gluten-free meal box preference for our customers but please keep in mind, all ingredients are separately packed and clearly labelled, with an ingredients list for all recipes available in advance HERE. This means you have the opportunity to omit or substitute any ingredient that you can't, or don't want to eat.

Many of our customers with special dietary needs in the family find that with a little tweaking, our HelloFresh boxes work well for them!

Do you have the nutritional value of each recipe?

Yes! Our recipes include information on the amount of energy (KJ), carbohydrates, protein and fats & salt in each meal, which you can find printed on the recipe card or alongside the recipes online.

Any allergens are included on the recipe cards and online, and further information about the ingredients can be found here.

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