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Frequently Asked Questions

Below you will find the answers to the most frequently asked questions about our meal kits.
Below you will find the answers to the most frequently asked questions about our meal kits.

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I have a voucher code, why are you charging me $1?
This $1 charge is just a temporary verification fee and will be refunded within 10 days. This applies to all of our orders (even free boxes) so that we can ensure we have current payment details in place for people who are starting an ongoing subscription.
How much will I be charged each week?

Pricing is dependent on the type of box you order each week. Take a look at all our pricing options here.

If you select a meal upgrade, for example a Gourmet Recipe, you will be charged for this separately to your normal meal box.

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