We now only have one weekly cut off date, no matter what your delivery day is. This will be Tuesday on the week before your delivery is due to arrive. You can find your weekly order cut-off in the ‘My Deliveries’ section of your account.
By reducing the amount of cut off days, our team is able to more accurately source your ingredients each week, helping us reduce any waste at our warehouse while ensuring you receive fresh ingredients.
We're so excited for you to become a part of the HelloFresh family! It's really easy to get started. Here are instructions on how to place your HelloFresh order:
So you’ve ordered your box. Now for the fun part! Click here to choose your meals and create your perfect menu.
Just make sure you choose your recipes before your weekly order cut-off. You can find your weekly order cut-off in the ‘My Deliveries' section of your account.
To change your delivery day click here.
Remember changes to your delivery must be made before your weekly order cut-off. You can find your weekly order cut-off in the ‘My Deliveries' section of your account.
To change your delivery address click here.
Remember changes to your delivery details must be made before your weekly order cut-off. You can find your weekly order cut-off in the ‘My Deliveries' section of your account.
To change your box size simply follow these steps:
To skip a delivery, just follow these simple steps:
We're a flexible subscription service - so skipping your deliveries is quick and easy!
Simply follow these steps:
You bet! In the 'My Deliveries' area of your account where you select your meals, just select 'Add extra meal'. This will only apply to your next upcoming delivery, and your box will return to your regular number of meals after. You can select up to 10 meals per week. The price of the extra meals and your updated box price will be clearly displayed at the top of the page.
Remember, any changes must be made before your weekly order cut-off. You can find your weekly order cut-off in the ‘My Deliveries' section of your account.