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How to cancel a HelloFresh subscription

Find out how you can cancel HelloFresh subscriptions. Or, if you’re still enjoying serving up delicious home-cooked dinners with HelloFresh, below you’ll find our latest offers available to new and current subscribers.
Find out how you can cancel HelloFresh subscriptions. Or, if you’re still enjoying serving up delicious home-cooked dinners with HelloFresh, below you’ll find our latest offers available to new and current subscribers.
Did you have a problem with your delivery?

Did you have a problem with your delivery?

<h2>Are you a new customer wanting to know how you can cancel a HelloFresh subscription?</h2>

Are you a new customer wanting to know how you can cancel a HelloFresh subscription?

<h2>Are you an existing customer wanting to cancel your HelloFresh subscription?</h2>

Are you an existing customer wanting to cancel your HelloFresh subscription?

Find out more about HelloFresh cancellation policy

How can I cancel a HelloFresh subscription in New Zealand?

It’s easy to cancel your HelloFresh subscription. Simply follow these steps:

  1. Sign in to your HelloFresh account
  2. At the top of the page, click on your name and then select ‘Settings’
  3. Select the subscription you’d like to cancel from the green tabs.
  4. Select ‘Cancel my subscription’ in the bottom right hand corner.
  5. The final screen will confirm ‘Your subscription is now deactivated’, then click close to confirm.
  6. You will be sent an email confirming your subscription cancellation, keep it for future reference.

Make sure you update your account before 11:59 PM (NZ time zone) Tuesday, the week before delivery.